email: gopalrk@msrit.edu

Education
 B.E in Mechanical Engineering

 M.B.A with Marketing Specialization

Areas of interest
 Total Quality Management

 Marketing Research

 CRM

Courses handled
 Marketing Management

 Industrial Marketing

 Total Quality Management

Personal
 Pursuing Ph D in the Field of Customer Relationship Management.

 Published Papers in various National Level Journals

 Latest Paper: Submitted a paper in international journal.